We hope these reports are both interesting and useful for those who take the time to read them.

In fact, if you have a story to tell, and you’d like to give it the Knowledge Street treatment, feel free to get in touch.
 

K Street Reports

Once upon a time, it seemed KM was primarily about capturing knowledge so it could be reused. The first step in that process was getting something down on paper (or screen) so it could be stored and indexed and retrieved when needed.

Everybody wanted a Knowledge Repository, and the bigger the better! This was Knowledge Management as Library Science, and it’s still a part of the KM landscape. However, the collection of knowledge artifacts is no longer considered the only, or even the most important element in most KM programs.

Which doesn’t mean it’s not worth doing. So on Knowledge Street, we’ve started a small knowledge capturing activity of our own. From time to time, we’re going to be digging into some aspect of KM or Communications: we’ll be doing some research, talking to experts and writing down what we learn. The results will be published here, as Knowledge Street Reports.
 

Download the full HP report (pdf).

Knowledge Advisors at Hewlett-Packard:
Connecting People with Information

Since KM became an explicit part of the business scene in the mid 1990s, HP has looked for ways to support its local, informal sharing tradition with programs that would allow for a broader reach. HP’s Knowledge Advisor Program is one of those efforts, designed to provide a human interface for its other KM tools.

Download the full BLL report (pdf).

Bovis Lend Lease ikonnect:
Facilitated Knowledge Sharing

The CEO of BLL, a leader in the global construction services industry, recognized that the firm’s earlier attempts at knowledge sharing had not been successful because they were all about technology. ikonnect was created with a vision that was more about changing behavior than building systems.